We attach great importance to your privacy. Therefore, we have established a privacy policy covering how to collect, use, disclose, transfer, and store your information. Please take some time to familiarize yourself with our practices regarding customer privacy. If you have any questions, please contact us.
1、 Collection and Use of Personal Information
Personal information is data that can be used to identify or contact specific individuals.
In accordance with the principles of legality, necessity, and legitimacy, we provide you with relevant products or services to better meet your requirements, while ensuring that there is no legal risk in providing you with services. At any time when you contact this website, you may be required to provide personal information. This website allows the sharing of personal information and the use of this information in accordance with this privacy policy. Please be sure to provide authentic information. This website can combine this information with other information to provide and improve our products, services, content, and advertising. In many cases, if you choose not to provide the personal information we request, we will not be able to provide you with our products or services, nor will we be able to respond to any issues you may encounter.
The following are some examples of the types of personal information that this website may collect and how we can use this information.
2、 What personal information do we collect
When you create an account on this website, purchase products, participate in promotional activities on this website, contact us or participate in online surveys, this website may collect various information from you, including your name, ID card number, telephone number, work unit, address, contact preferences, e-mail address and credit card information.
When you use the products of this website to share content with your family and friends, send gift certificates and products, or invite others to use the services of this website, this website may collect information about the above people you provide, such as name, ID card number, telephone number, work unit, address, e-mail address, credit card information and mailing address.
3、 How do we use your personal information
By utilizing the personal information we collect, we can promptly notify you of the latest product releases and promotional activities on this website. If you do not wish to be included in our mailing list, you can choose to exit at any time by updating your preferences. We will also use personal information for the following purposes: to help us create, develop, operate, provide, and improve our products, services, content, and advertising, as well as for loss and fraud prevention purposes. To achieve the purpose of fraud prevention, we may also use personal information for legal risk review to ensure that there are no legal risks such as money laundering, foreign exchange, fraud, gambling, etc.
We may use your personal information (such as date of birth) to verify identity, assist in identifying users, and determine appropriate services. For example, we may use the date of birth to determine the age of the account holder on this website. Sometimes, we may use personal information to send important notifications, such as information about purchases and changes in terms, conditions, and policies. As this information is crucial for your communication with this website, you cannot refuse to receive such information. We will also use personal information for internal purposes such as auditing, data analysis, and research to improve our website's products, services, and communication with customers.
If you participate in lucky draws, competitions, or similar promotional activities, we will use the information you provide to manage such activities.
4、 Collection and use of non personal information
We will also collect and utilize data that cannot be directly linked to any specific individual on its own. We may collect, use, transfer, and disclose non personal information for any purpose. The following are some examples of non personal information that we may collect and how we can use this information.
We will collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location, and the time zone in which users use our website products, so that we can better understand customer behavior, improve our products, services, and advertising.
We will collect information related to customer activities on our website, as well as information obtained from our other products and services. We will compile this type of information to help us provide customers with more useful information and understand which parts of our website, products, and services customers are most interested in. For the purpose of this privacy policy, aggregated data is considered non personal information.
We may collect and store detailed information about how you use our services, including search queries. This type of information may be used to improve the results of our service delivery, making it more relevant. Except in a few cases, we need to ensure the quality of services provided through the Internet, such information will not involve your IP address.
If we combine non personal information with personal information, such information will be considered personal information during the combined use period.
5、 Cookies and other technologies
Ynkcharge's website, online services, interactive applications, emails, and advertisements may use "cookies" and other technologies, such as pixel tags and website beacons. These technologies help us better understand user behavior, tell us which parts of our website people are browsing, measure the effectiveness of advertising and online searches, and make improvements. We consider information collected through cookies and other technologies as non personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identification marks as personal information, we also consider such identification marks as personal information. Similarly, for the purpose of this privacy policy, in the case of combining non personal information with personal information, we will consider the combined use of information as personal information.
This website and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a specific advertisement, send ads that interest you, and measure the effectiveness of advertising campaigns. If you do not wish to receive advertisements related to you on your mobile device, you can choose to reject this website by accessing the following link on your device. If you choose to reject, you will continue to receive the same number of mobile ads, but their relevance may decrease as these ads will no longer be based on your interests. You will still see advertisements related to content in web pages or applications or placed based on other non personal information. Refusal only applies to advertising services on this website and will not affect interest based advertising services from other advertising alliances. However, if you choose to "restrict ad tracking" on your mobile device, according to the contract, third-party apps will not be able to use "ad identifiers" (a non personal device identifier) to place targeted advertisements on you.
When you use our website, online services, and application software, this website and our partners also use cookies and other technologies to record personal information. In such situations, our goal is to make it more convenient and personalized for you to experience the products and services of this website. For example, if we know your name, we can greet you the next time you visit the online store on this website. If we know your country/region and the language you use (if you are an educator, know your school), it will help us provide a shopping experience tailored for you that is more useful to you. If we know that someone has purchased a certain product or used a certain service using your computer or device, it will help us place advertisements and emails that better suit your interests. If we know your contact information, hardware identifier, and information about your computer or device, we can better personalize your operating system, set up your services, and provide you with better customer service.
If you want to disable cookies and are using a web browser, please go to your preferences, then go to the privacy panel and disable cookies. On your mobile device, first click on "Settings", then select "Privacy", and then enter the Cookie section. For other browsers, please contact your supplier to learn how to disable cookies. However, please note that disabling cookies will prevent the use of certain features on this website.
Like most Internet services, we also automatically collect some information and store it in log files. Such information includes Internet Protocol (IP) addresses, browser types and languages, Internet Service Providers (ISPs), referral/exit websites and applications, operating systems, date/time stamps, and click stream data.
We use this information to understand and analyze trends, manage websites, understand user behavior on websites, improve our products and services, and collect overall audience characteristics information of user groups. This website can use this type of information for our marketing and advertising services.
In some of our emails, we use the "click to reach URL" link to the content on this website. When a customer clicks on one of the clicks to reach the website address, it will go through a separate network server before reaching the target page on our website. We track the arrival data of this click to help us determine the customer's interest in a specific topic and measure the effectiveness of our communication with the customer. If you don't like this tracking method, please do not click on the text or image link in the email.
Pixel tags allow us to send emails in a format that customers can read and inform us if the email has been opened. We can use this information to reduce or exempt emails sent to customers.
6、 Disclosure to Third Parties
This website usually does not disclose personal information to third parties without the consent of customers, but sometimes it may provide certain personal information to strategic partners who cooperate with this website to provide products and services or assist in marketing to customers. This website will only share personal information with third parties for the purpose of providing or improving our products, services, advertising, and fraud prevention, and will not share personal information with third parties for marketing purposes.
7、 Service provider
This website will share personal information with companies that provide information processing, provide credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, evaluate your interest in our products and services, and conduct customer surveys or satisfaction surveys. These companies have an obligation to protect your information and may be located in any location where this website engages in business activities.
8、 Other
According to the laws, legal procedures, litigation, and/or requirements of public institutions and government departments within and outside your country of residence, it may be necessary for this website to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you.
If we determine that disclosure is reasonable and necessary to enforce our terms and conditions or protect our operations or users, we may also disclose information about you. In addition, in the event of restructuring, merger, or sale, we may transfer all personal information we collect to relevant third parties.
9、 Protection of personal information
This website attaches great importance to the security of your personal information. This website's online services will use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data on this website, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. ICloud data is stored in encrypted form, and this is also true when we use third-party storage. You are responsible for any personal information you decide to share or submit in the aforementioned circumstances. For example, if you post your name and email address on a forum, this information is publicly available. Please be extra careful when using this type of function.
If you or any other person using the home sharing program logs in to third-party owned devices, any information shared in your "home" group (including calendars, locations, photos, and iTunes purchases) may be downloaded to that third-party device, leading to the leakage of any such shared information.
10、 Integrity and retention of personal information
This website provides some convenient methods to ensure that your personal information is accurate, complete, and updated in a timely manner. We will retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, unless required or permitted by law to retain this information for a longer period of time.
11、 Access personal information
You can visit this website to log in to your account and help us ensure that your contact information and preferences are accurate, complete, and updated in a timely manner. For other personal information we retain, we will provide you with access rights that are applicable for any purpose, including requiring us to correct data inaccuracies or delete such data when the website is not authorized to retain it under law or for legitimate business purposes. We have the right to refuse to process requests that are meaningless/entangled, requests that harm the privacy rights of others, extremely unrealistic requests, and requests that do not require access to information under local laws. Requests to access, correct, or delete information can be submitted through the Regional Privacy Contact Form.
12、 Protection of information for minors
We understand the importance of taking additional preventive measures to protect the privacy and security of minors who use our website's products and services. Therefore, unless authorized or agreed by the parents or guardians of minors, we will not intentionally collect, use, or disclose personal information of minors under the age of 14 (or similar minimum age set by relevant jurisdictions). If we discover that we have collected personal information of minors under the age of 14 (or similar minimum age set by relevant jurisdictions) without prior authorization or consent from the minors' parents or guardians, we will take measures to delete such information as soon as possible.
13、 Third party websites and services
Our website, products, application software, and services may contain links to third-party websites, products, and services. Our products and services may also use or provide products or services from third parties - such as third-party banks. Information collected by third parties, which may contain bank account data or contact information, must comply with third-party privacy regulations. We hope you can understand these third-party privacy regulations.
14、 International users
As stated in this privacy policy, all information you provide may be transmitted or accessed by entities scattered around the world. For the collection, use, and retention of personal information by organizations within the European Economic Area and Switzerland, this website complies with the "Safe Harbor" framework established by the US Department of Commerce. Please have a detailed understanding of the US Department of Commerce's Safe Harbor Program.
This website strictly adheres to the cross-border privacy rules system of the Asia Pacific Economic Cooperation (APEC). The APEC CBPR system provides an overall framework for various organizations, aimed at protecting the privacy of personal information transmission between APEC member economies.
15、 Company commitment
We promise to respect and protect your personal privacy, and will not collect, use or share your personal information without reason. To ensure the security of your personal information, we will comply with all applicable privacy and data protection laws, regulations, and standards, and communicate the company's privacy and security guidelines to all Ynkcharge employees, strictly implementing privacy protection measures within the company.
16、 Privacy issues
If you have any questions or concerns about the privacy policy or data processing of this website, or would like to file a complaint about possible violations of local privacy laws, please contact us. All such complaints must be investigated and, in appropriate circumstances, we will respond as soon as possible. If you are not satisfied with the response received, you can refer the complaint to the relevant regulatory authorities in your jurisdiction. If you make a request to us, we will strive to provide you with information related to possible complaint channels that may apply to your situation.
Please note: We can update its privacy policy at any time, please keep an eye on our privacy policy. If we make significant changes to our privacy policy, we will not notify you separately.